video diaries    "As Divisional Commander, I write to express my thanks and appreciation for the wonderful support you gave us in producing our DVD.    I was impressed with how rapidly you understood our objectives, and more importantly our working environment. The result was a first-class product of which I am extremely proud.    The success of the DVD was founded upon the excellent working relationship between your organisation and ourselves as customers.  You allowed us to shape our ideas in an extremely supportive and encouraging way and gently steered us towards the best options available.    I was a little nervous as to how it would turn out.  Needless to say, my concerns were completely allayed - I regard the final product as quite exceptional.    I look forward to working with you again in the near future."    Nick Howe  Chief Superintendent  Staffordshire Police